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Get In Touch

Please check the Frequently Asked Questions below and if you still need to contact us, fill out the contact form to send us a message.
Alternatively, you can also reach us on our contact number, email or on social media.

Contact Form

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Your details will be used only by LWN for the purpose of sending updates and newsletters. Submission of your details indicates consent for LWN to include you in the Webinar update / Newsletter mailings. You can unsubscribe at any time by emailing LWN@smarthealthsolutions.co.uk or clicking unsuscribe on the bottom of emails

Frequently Asked Questions

How much do your Learn With Nurses courses cost?

The bite size webinars are free of charge.

Do the webinars count as CPD?

Yes, all of our webinars count towards Continued Professional Development and can be used for revalidation. The webinars are delivered live to allow participation via chat and attendees are encouraged to participate. Learn With Nurses also produce a Quiz Collection where learners can test their knowledge before and after a webinar to gain quantitive evidence of learning for reflection.

I couldn’t access the chat during the webinar?

Please check that you have verified your account on MedAll. You can read a helpful guide to getting started on MedAll HERE

When will I receive my certificate of attendance?

The certificates are generated by MedAll and are available for immediate download upon submission of the evaluation form. A link will be shared at the end of the webinar with a reminder sent out after the event. Healthcare professionals can register an account with MedAll and Learn With Nurses certificates will be automatically added to your e-portfolio for future access. If you have an account, your certificates can be found in your profile under the achievements tab by clicking HERE

I can’t access my MedAll account.

Please use the Live Chat facility on the MedAll or email Support@medall.org for help and advice, the team will soon have the issue sorted!

Can I have the slides used during a webinar I have attended?

Yes! A modified version of the slides is available on MedAll on submission of your evaluation form. They are labelled ‘catch up content’ on the webinar event page. To find the event, visit our profile and either use the search facility or browse through find the event you attended by clicking  HERE

Please note: Many webinars are repeated, ensure you have selected the correct date as you can only access slides for the date you attended.

I haven’t had an option to submit my feedback at the end of a webinar. How can I submit my feedback?

LWN will send out a reminder link after the webinar. Click on it and submit your answers. Please check your spam folder if it isn’t in your inbox.

How can I make a booking?

To make a booking go, visit the Learn With Nurses Webinar page

Can I email you to make a booking?

We don’t take bookings via email. All our courses are available to browse and book on our Learn With Nurses Webinar pages

Unfortunately I missed the session, is there an opportunity to view this webinar?

No, we don’t record our training sessions. They are delivered live by our fantastic trainers as a participatory component to CPD to allow for a question and answer session. Webinars are repeated and new dates are published regularly on Learn With Nurses Website or you can follow us on social media and LinkedIn for future dates.

I couldn’t access the webinar, can I have the slides?

The slides are provided only to those that attended our webinars. We suggest you book the next session available, attend it and the slides will be sent to you after the webinar.

Can you notify me about any new webinar dates?

We do have a mailing list, pop your details below to receive regular updates. However, we are adding new training dates on a regular basis therefore we advise you to keep checking our Learn With Nurses WebsiteLinkedIn, Twitter, Facebook or Instagram for any new dates. Healthcare Professionals can join our LWN Facebook group

If you still need assistance please do get in touch

Email

lwn@smarthealthsolutions.co.uk

Phone

0203 714 3903

Address

2-6 Boundary Row, London SE1 8HP